Here is a link to a report which evaluates common communicative and interpersonal skills.
https://docs.google.com/document/d/12EB3nsT7ii353-CbzB9eKCN01mYszQQo6rGhJVfEWbM/edit
Communications and Employability Skills
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Friday, 7 December 2012
Friday, 30 November 2012
Technical Writing
This is an example of technical writing from my Build and Installation Project unit. It is a risk assessment of our work room.
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https://docs.google.com/document/d/1SGUL6Ex0DBVrtVNJZWaIxFHts_GfiD7K-IiL_rQCTMc/edit
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https://docs.google.com/document/d/1SGUL6Ex0DBVrtVNJZWaIxFHts_GfiD7K-IiL_rQCTMc/edit
Friday, 16 November 2012
Barriers to Communication
These are some barriers to communication that can prevent you from effectively communicating your message to the people you are speaking to.
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Bibliography
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Type of Barrier
|
Explanation and Example
|
How to Overcome It
|
Physical Noise
|
This is when the person you are communicating with
cannot understand you due to noise from other places in the background. E.g.
A train driving past.
|
Background noise can be lessened by talking to
your partner through a headset, or moving to a quieter location so you can
hear well.
|
Technical noise
|
Technical noise occurs when people are attempting
to communicate using a technical device such as a laptop or phone. Technology
can sometimes fail which can cause people to lose connection and therefore
not hear what the other person is saying.
|
Technical noise can be prevented or mitigated by
moving closer to the person you are communicating with, lowering the chance
that the signal will be lost. You can also move to a location that has fewer
electronics that may interfere with the signal, or use a booster to
strengthen the signal.
|
Psychological Noise
|
When someone is not concentrating on the message
that is being given to them, causing them to misinterpret the message or not
hear it at all. This type of noise can be caused by too much stimulation of
the senses. E.g. From being outside near something exciting or being angry.
|
Psychological barriers can be overcome by waiting
for the person to calm down before you try to give them the information, as
this will make them more likely to understand it. More interesting media can
be used (such as a PowerPoint) to make the message more interesting and
understandable.
|
Poor timing
|
Poor timing is when someone tries to send a
message when the receiver is unable to receive the message, or is too
preoccupied to correctly understand the message. This can be as simple as
talking to someone when they are angry, causing them to be unresponsive to
you.
|
Poor timing can be avoided by assessing the
person’s state before approaching the subject. You can talk about something
else and then lead into your message gradually which will increase the chance
of them taking in the information.
|
Language barriers
|
Two people who speak different languages will not
be able to communicate effectively. For example, when people go abroad on
holiday, they may not have a good understanding of the local language.
|
In these situations, a translator can be used to
increase the level of understanding. Human translators or computerised
translators like Babelfish can be used, but human translators are expensive
and computer translators are less likely to be accurate.
|
Lack of interest
|
A lack of interest will most likely make it harder
for people to pay attention when receiving a message. This is a common
barrier when talking about something that they talk about every day, and can
be hard to avoid in most circumstances.
|
Lack of interest can be mitigated by providing an
interesting format on which your message is presented. This could be a
presentation with helpful images, a video document, or some sort of game,
depending on the situation. You must be careful to not make it too
distracting, or else the message will be misunderstood.
|
Distracting graphical images and noise
|
Usually found in PowerPoints, images and noises
can distract people and create psychological noise. Using images is fine in
moderation but sounds should only be used when it is necessary if you are
trying to effectively communicate a message.
|
The most distracting graphics are ones that move
around constantly, or emit noise. By removing some of the more distracting
features, you can leave the important messages and helpful images that will
help you get your message across to your partners.
|
Information overload
|
Information overload is when someone is being
given too much information in a short time span. This is usually experienced
when there is a big project that requires a lot of time and effort.
|
Information overload is easily dealt with by
taking short breaks between meetings, after you get through a large part of
information. These breaks allow people to relax and process the information
that they are given.
|
Bibliography
Friday, 26 October 2012
PowerPoint Game
This the PowerPoint game that I have created. The game is in a quiz style and is about general communication skills when addressing other people in the workplace.
Job Attitudes
Here are some attributes that are good when applying for a job.
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Specific Attributes
|
General Attributes
|
Attitudes
|
Dreamweaver
|
Good at following orders
|
Hardworking
|
Visual basic
|
Good organisational skills
|
Good in a team
|
Technical/software knowledge
|
Dreamweaver – An
employee would find experience in Dreamweaver useful because it shows that a
candidate has knowledge in how to create a website and also that they can successfully
use a computer to a good standard.
Visual Basic –
This is a good skill to have as it shows knowledge of programming and proper
programming syntax.
Technical/software
knowledge – Having technical/software knowledge ensures that the candidate
will be able to solve and fix any problems that occur in the various programs
that they are using. They can also use these programs to a high standard.
Good at following
orders – People who are good at following orders can work well under the
instruction of an employer and perform the tasks given to them without slacking
or losing focus.
Good organisational
skills – This is essential for ensuring that important documents or files
are not lost or put into the wrong folders. It also creates a safe work
environment that is free of clutter that could be hazardous to other employees.
Hardworking – A
hardworking employee is less likely to deviate from their original task, or
lose interest in their job. This ensures that they will continue to be an asset
to the employer.
Good in a team –
A good team worker will be easier to pair with other employees when there is a
big task that requires more than one person. Being good in a team environment
can improve the morale of the team as a whole and make everyone work harder.
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